Intermittent WiFi connection with Aruba IAP-305s
Hi,
On our site, we have multiple Aruba IAP-305's setup and they are used as our WiFi network.
Our network has been having internet connection issues recently where the connection was intermittent.
To try and fix this, we troubleshooted with our network provider and got router replaced with new one installed.
We have three D-Link 8 port switches connected wired to our router, where two of these switches have an Aruba IAP-305 connected to it.
Yesterday I tested and found the wired internet connection is working fine.
The WiFi had been intermittent and I found that both the Aruba APs lost WiFi connection every few minutes for a few minutes at a time (random times).
I upgraded the firmware for these devices but no improvement.
I had also tested disconnecting all devices from switch but the Aruba AP but still same issue.
I replaced the Ethernet cable for one Aruba with working one and found that the Aruba AP seemed to do a cycle of turning on then when LEDs fully lit up, the two LEDs would turn off for a few seconds then turn on again.
This Aruba AP is connected with power via power adapter and POE through switch.
1. What do you think could be the problem?
2. What do you think I should be testing?
Thanks,
Robbie
On our site, we have multiple Aruba IAP-305's setup and they are used as our WiFi network.
Our network has been having internet connection issues recently where the connection was intermittent.
To try and fix this, we troubleshooted with our network provider and got router replaced with new one installed.
We have three D-Link 8 port switches connected wired to our router, where two of these switches have an Aruba IAP-305 connected to it.
Yesterday I tested and found the wired internet connection is working fine.
The WiFi had been intermittent and I found that both the Aruba APs lost WiFi connection every few minutes for a few minutes at a time (random times).
I upgraded the firmware for these devices but no improvement.
I had also tested disconnecting all devices from switch but the Aruba AP but still same issue.
I replaced the Ethernet cable for one Aruba with working one and found that the Aruba AP seemed to do a cycle of turning on then when LEDs fully lit up, the two LEDs would turn off for a few seconds then turn on again.
This Aruba AP is connected with power via power adapter and POE through switch.
1. What do you think could be the problem?
2. What do you think I should be testing?
Thanks,
Robbie
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1. I had a continuous ping running on my laptop (pinging to Google) which was connected to WiFi provided by the Aruba AP and outputted results to a text file.
The results showed that there was "Destination host unreachable" for few minutes at random times.
Also, I saw when the laptop lost WiFi connection and the two LEDs on Aruba AP went off for few seconds then came back on.
2. "the Aruba AP seemed to do a cycle of turning on then when LEDs fully lit up, the two LEDs would turn off for a few seconds then turn on again."
It happened continuously. This happened after I changed the Ethernet cable plugged into Aruba AP to switch with a different one.
After changing back to previous Ethernet cable, WiFi went back to random disconnects.
3. I will try your recommendations and get back to you.
Thanks