Cannot connect New HP Printer to Ink Service
I want to use HP ink refill option where it connects directly with my printer over the internet, etc.
Problem is, HP thinks I have a different printer, (I had to trash that one, it quit printing color, could not solve), so they have (I guess) my email address connected to that old printer.
I can get to "Enter Printer Claim Code", it implies a page will print, it does not, so I'm stuck.
See attached.
Any ideas?
No-Print-Code.PNG
Problem is, HP thinks I have a different printer, (I had to trash that one, it quit printing color, could not solve), so they have (I guess) my email address connected to that old printer.
I can get to "Enter Printer Claim Code", it implies a page will print, it does not, so I'm stuck.
See attached.
Any ideas?
No-Print-Code.PNG
ASKER
The old printer was NEVER connected to this computer.
I had to replace the computer it was used with, an HP, after only about 4 months from brand new.
I’m not a big fan of HP. Used to be for printers, no more. This is the LAST HP printer I will ever buy.
I had to replace the computer it was used with, an HP, after only about 4 months from brand new.
I’m not a big fan of HP. Used to be for printers, no more. This is the LAST HP printer I will ever buy.
This is the LAST HP printer I will ever buy.
As an HP stockholder, I agree with you 100%.
You might look at returning this HP and purchasing an Epson with Ecotanks / Supertanks. For around $100 you can buy a printer with enough ink for two years, and when that runs low you just pour in some more.
https://epson.com/Clearance-Center/All-in-One-Printers/Epson-Expression-ET-2650-EcoTank-All-in-One-Printer---Refurbished/p/C11CF47201-N
ASKER
It would be preferable to me to try to milk a year out of this one.
I can buy printer cartridges elsewhere, just thought this sounded easier.
It has other issues, just disappears to Windows 10 as available printer, but shows under settings, printers. I remove it, software wise, find new printer, etc. works so far. I have an almost new Canon a friend gave me free, i’ll Try that next.
I can buy printer cartridges elsewhere, just thought this sounded easier.
It has other issues, just disappears to Windows 10 as available printer, but shows under settings, printers. I remove it, software wise, find new printer, etc. works so far. I have an almost new Canon a friend gave me free, i’ll Try that next.
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If you can get the old printer out without any remnants left over, then you should be able to connect to the new printer.