troubleshooting Question

Office 365 and syncing between online and on computer

Avatar of Richard Schierer
Richard Schierer asked on
Microsoft OfficeMicrosoft 365OutlookWindows OSWindows 7
4 Comments1 Solution93 ViewsLast Modified:
I have a client that purchased Office 365 thru his webhost, BluHost about 6 months ago. He downloaded and installed it with the help of their tech support. It took 'forever' for it to start processing his email. He finally contacted BluHost Tech Support and it took another week for them to get it 'cleared up. He was finally able to access his email from the www.office.com site, where he downloaded Office for two of his home computers. He discovered that none of them were in sync and I am sure that he fooled around with the settings trying to get his main home computer's pst file merged with Office 365 Outlook. Since then he has what appears to be three separate installs of Office, the cloud version and one each on 2 Windows 7 computers.

My question is, how do I go about getting all his old email and current email (and calendar, tasks, etc.) to sync up so that no matter where he goes, he has an update copy of his Outlook.
ASKER CERTIFIED SOLUTION
KimputerIT Manager

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