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John WootenFlag for United States of America

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Windows 10 Upgrade Failures

We are trying to upgrade 8 computers from Windows 7 to Windows 10 and they keep failing. We have followed all suggestions in MS document at https://docs.microsoft.com/en-us/windows/deployment/upgrade/resolution-procedures regarding the message 0xC1900101 - 0x4000D that we are receiving in EVERY case. These are different computer manufacturers, different processors, different drivers, etc. and we can't isolate a single common factor that may cause this. Any help is more that appreciated?
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William Fulks
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Are you using any VPN software? I found that Netmotion causes the upgrade to fail.

What kind of security apps are you using?
A) Try to uninstall (NOT DISABLE) any antivirus programs that you may have.make clean boot
B) Disable any software that is running in the background via Task Manager.
recommended steps :
run updateassistant :   https://support.microsoft.com/en-gb/help/3159635/windows-10-update-assistant
 update first the bios and drivers
run sfc before updating, or a repair, to be sure the OS is ok

i have the same problem on an Asus Desktop...
Most likely a common piece of software.  Disconnect any non necessary USB devices during upgrade also.   Are you using the most current version of the Media creation tool or USB media created from the most recent version?  Download that again and start from the beginning.
oh yes - and try setting the bios to UEFI - and legacy
ASKER CERTIFIED SOLUTION
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John Wooten
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Wow, that seems pretty drastic, but if it works, it works, right?

Glad you got it resolved.