How to access virtual desktop session to support users
Hi, I am starting to deploy VMware Virtual Desktops. What is a good applications that will allow Helpdesk to remotely access the users VDI session?
You can install any support software like GotToAssist or if this is local network, Real VNC
https://www.realvnc.com/en/connect/download/vnc/
https://www.realvnc.com/en/connect/download/vnc/
if no Horizon View because Remote support is built into the Support Portal, then Teamviewer - https://www.teamviewer.com/en/
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