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Rick BarwigFlag for United States of America

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QNAP TS-215, Setting up QBELT VPN

I have a TS-215 running firmware 4.4.1.1146.  I am trying to setup a VPN connection to the device following this article:

https://www.qnap.com/en/how-to/tutorial/article/how-to-set-up-and-use-qvpn-2-0/

I have the firewall port setup for the VPN connection and correct internal IP of the QNAS.  I have the QBELT server enabled, User privilege assigned,  and setup the connection profile.  I then downloaded the installer/config file and installed to a Windows 10 system.  When I go to connect, I can watch the process of dialing, then see it try to authenticate.  At that point I get an error "Unabel to create a VPN connection" I went back through the setup steps again, and do not see where I have missed anything.

Has anyone setup a VPN to a QNAS?  Is there something I have overlooked?
Avatar of Sajid Shaik M
Sajid Shaik M
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did you configured the port forwarding Ex: 4433 UDP to TS-215
did you configure  the port forwarding system port Ex:8082  TCP/UDC both
Avatar of Rick Barwig

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yes, as I originally stated, port forwards are all in place.
most of the issues qnap vpn face port forwarding only we have to make it sure by telnet ... did you check the logs as well ?
the issue was that under auto router config - The QBELT service needed to be enabled/bound.  That is missing in their documentation.
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Rick Barwig
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