Setting up Conference Calling with 3CX
I'm setting up a 3CX PBX on Amazon Lightsail, and I'm having trouble with setting up conference calling that will allow external participants to dial in (like FreeConferenceCall.com, or other similar services).
I have my inbound and outbound calls working, so I assume my basic setup is okay. I have one number I purchased from Skyetel (the VOIP provider I'm using), and I have another number that's being ported in from Skype (not yet active on Skyetel).
However, I'm not sure how to properly setup conference calling on 3CX. I have a single extension (00), and I have all of my trunks (inbound and outbound) set with the "Trunk" value of *1949 (the last 4 digits of the number I purchased from Skyetel).
In Settings >> General >> Conference, I set my Conference Extension to 00 (the only one I have), and I've set my External Number to the number I purchased from Skyetel (the one ending in 1949).
Are there other settings I need to host conference calls?
I have my inbound and outbound calls working, so I assume my basic setup is okay. I have one number I purchased from Skyetel (the VOIP provider I'm using), and I have another number that's being ported in from Skype (not yet active on Skyetel).
However, I'm not sure how to properly setup conference calling on 3CX. I have a single extension (00), and I have all of my trunks (inbound and outbound) set with the "Trunk" value of *1949 (the last 4 digits of the number I purchased from Skyetel).
In Settings >> General >> Conference, I set my Conference Extension to 00 (the only one I have), and I've set my External Number to the number I purchased from Skyetel (the one ending in 1949).
Are there other settings I need to host conference calls?
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I'm still waiting for my number to port over to 3cx, so that I can have 2 active lines to work with.
No problem
My number ported over, and I was able to setup my conference on the 3CX system.
In Settings > Conference > Audio, I set the extension number, and I assigned a number (purchased from Skyetel) as the DID for the conference, and added that number in the "Conference External Numbers" section there.
I also created an Inbound Rule that sends all calls to that number, and to the same extension as I defined in the settings above.
Awesome! Glad you got it all sorted out, have a wonderful week =)
ASKER
Thanks Noci: I'm not using a deskphone, I'm using the webclient with a headset. I saw that article, and it's helpful for actually creating a conference, but I'm not sure I have 3CX setup correctly for conferencing.
At this time I don't anticipate using Video conferencing, but that may change in the future.