We help IT Professionals succeed at work.
Get Started

Outlook 2016 Sent Items from Shared Mailbox

Anthony K O365
Last Modified: 2020-01-21
I have a few Shared mailboxes with Send As permission. However, when I send an email as that Shared mailbox, the email shows as being sent from my personal mailbox and not from the Shared mailbox. It used to work that way but no longer. How can I get the sent items to show in the Sent Items folder of the Shared mailbox in the Outlook client?  It works find if I logon as that mailbox from OWA
Watch Question
A lack of information provides a lack of a decent solution.
This problem has been solved!
Unlock 2 Answers and 7 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant

An Experts Exchange subscription includes unlimited access to online courses.

Get Started
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE