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cannot see new second drive in Windows 10

jsarinana
jsarinana asked
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adding a second drive, I see it in my BIOS but do not see it in Windows 10
Dell Precision T3600 tag # JWYC7Y1 the original drive is fine and it's using a PERC H310 controller card NO RAID
trying to add a second drive, please advise thanks
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AlexA lack of information provides a lack of a decent solution.

Commented:
Run

diskmgmt.msc

You should see it in there, see if it's online to start, if not, online it, then initialize it, then format it.

If you don't see the drive there, create the disk within the BIOS on your PERC card and then do the above.

Regards
Alex
jsarinanaI.T. Manager

Author

Commented:
Yes
that is where I went to format the new drive but don't see it at all, sorry that is what I meant when I wrote don't see it in Windows 10
A lack of information provides a lack of a decent solution.
Commented:
In which case, boot into your PERC card BIOS and create the disk array from there, with a single disk and JBOD it. It should then show up in the diskmgmt.msc app so you can partition it.

To view the physical drives
Press CTRL+N until the PD Mgmt screen appears.
The Disk ID numbers shown on this screen should match the HDD numbers noted in the previous section.
The HDDs installed in the T3600 or T5600 optical disk drive bay, plugged into the H310 SAS B connector will be shown as ID 04 and 05.
If any installed hard drive is missing from this list, there may be a hardware issue. Verify power and data cables are properly inserted and connected.
You may want to swap the HDDs as a way to determine if a drive is defective.
To remove foreign configuration data
Unless you want to recover an existing RAID configuration, clear the configuration of any HDDs with a state of Foreign.

Regards
Alex
jsarinanaI.T. Manager

Author

Commented:
Alex I went into the controller and all I see is the original disk 0
maybe I'm in the wrong area of the PERC manager?
DISK0.jpg
AlexA lack of information provides a lack of a decent solution.

Commented:
go across to PD Management which is Physcial Disk Management. See if you can see your new drive there.

Regards
Alex
Distinguished Expert 2017

Commented:
You have a raid 0 stripe.
While booted, install Dell openmanage node administrators.  This will provide you access to the storage h310 and as noted makes it simpler to view physical disks and then create a new logical volume with the new drive as a solitary member.
If you got an h310 raid controller, mirrored setup would have been my thought.
jsarinanaI.T. Manager

Author

Commented:
Thanks Arnold I'll try Open Manager later today
PowerEdgeTechIT Consultant
Top Expert 2010

Commented:
OpenManage Server Administrator likely won't install (at least to manage your system's hardware), as it is designed to run on Server OS's. Try LSI's MegaRAID utility instead to manage the disks/arrays from Windows.
Distinguished Expert 2017

Commented:
PoweredgeTech is right. Rechecked dell's site, they are not making dell openmanage available for your system in the drivers and downloads
https://www.dell.com/support/home/us/en/04/product-support/product/precision-t3600/drivers

you may have to go manually through the H310 bios add a new volume raid0 with the new disk you added as the sole member.
Then it should be presented to the OS.
jsarinanaI.T. Manager

Author

Commented:
thanks, I had to connect the second drive on the next SATA connector next to DISK0 and it showed up or maybe I just did not have it connected properly. Anyway it's working
Thanks
Distinguished Expert 2017
Commented:
The mb has Sata ports on the mb, the h310 has it's own feeds.