troubleshooting Question

When trying to click on a link to a customers Bentley Projectwise Server, the URL in the email shows "Redacted", we can't click the link to get to the server

Avatar of Patrick Doman
Patrick DomanFlag for United States of America asked on
Microsoft OfficeOutlookMicrosoft 365* projectwise
3 Comments1 Solution47 ViewsLast Modified:
In Outlook as a part of Office 365, a end user is experiencing an issue where his computer won't allow him to click on a link to a file that was sent from a third party. This worked for him before December, but since then, he says the function hasn't worked.
The organization that sent the link isn't open so I can't follow up with them today, but wondering if you know of a Outlook feature, or is this server end? To my knowledge there isn't a policy in place to filter attachments. This also doesn't appear to be happening with anyone other than the user.

The attachment says Redacted and the URL to it doesn't show. Normally we would have a ProjectWise link/URL.
Patrick Doman
CTO / President

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros