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Citrix receiver could not be connected to the server. please check the network connection

Murty M
Murty M asked
on
Citrix XenApp 6.5, WebInterface Service Site is not working for one Windows 2008 R2 HSD. Giving below error.
Citrix receiver could not be connected to the server. please check the network connection.
After I prohibited the problematic HSD, users are able to access the WI Service site from their Citrix Receiver.
Please suggest, what configuration I have to check on HSD to troubleshoot the issue.
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check Webinterface-log (at windows eventlog)
and HSD-eventlog.
Try to publish one app/desktop only at problem-HSD-Server and capture the launch.ica file.
Check server-name/ip within .ica file.

next provide more details ...
 do you use netScaler, do you connect directly from client to server, are server and client within same subnet, Firewall between them, ...

try opening port TCP 1494 from clientPC to HDS-Server using putty or other terminal emulation.
Some output or only a black window?