Link to home
Start Free TrialLog in
Avatar of ColumbiaMarketing
ColumbiaMarketingFlag for United States of America

asked on

Updating Office 2019 when using different versions?

Hello,

In our organization we have a mix of three different Office 2019 licenses, which are a combination of Microsoft Action Pack on Professional Plus, Microsoft Open Volume on Professional Plus, and Retail licenses on just Professional (NOT Plus).  I have found that all three of them appear to be on completely different update channels by default.  I know that the Volume License version can only be on the "Perpetual" channel as well.

I would like to get all three versions on some form of the same channel but I'm honestly not sure if this is even possible.  Has anyone ran into this before in a mixed Office 2019 environment, and if so, how do you go about trying to keep them all on the same channel for updates?  I have come to realize that running a mixed environment of newer Office versions is a complete nightmare.  

Thank you
ASKER CERTIFIED SOLUTION
Avatar of Jackie Man
Jackie Man
Flag of Hong Kong image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of ColumbiaMarketing

ASKER

Thanks for the information Jackie Man.  Do you possibly know which Retail license channel would be most in line with the “PerpetualVL2019” channel for Office 2019?  I'm not sure how aggressive the “PerpetualVL2019” is when compared to the Retail channel's.
PerpetualVL2019 is for volume licence only.
Correct, I was just wondering if any of the Monthly or Semi-Annual channels received updates at the same pace as the PerpetualVL2019 channel.  Maybe they are completely different and it wouldn't really matter though.
Maybe they are completely different and it wouldn't really matter though.

Yes. They are completely different as you will not get feature updates for volume licence.

“Office 2019 is a perpetually-licensed product similar to previous major versions. It will receive regular security updates but no new features after its release.”

https://docs.microsoft.com/en-us/office365/troubleshoot/installation/office-perpetual-volume-license-products