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pramod1Flag for United States of America

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exchange, outlook, shared mailbox

Users are using outlook 2016, they have shared mailboxes as well in their outlook

We have applied group policy where users can see upto 6 months email. after that they get an option of

click here to view more on microsoft exchange - to pull down emails more than 6 months

but with shared mailboxes , it doesnt show click here to view more on microsoft exchange

however when i open shared mailbox in OWA , it does show more emails.

is it that group policy only works for individual mailbox and doesnt apply to shared mailbox
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Shabarinath TR
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Hello,

I dont have a shared mailbox to check this scenario but looks more towards an issue as mentioned on this KB.

https://support.microsoft.com/en-us/help/2898376/click-here-to-view-more-on-microsoft-exchange-hyperlink-is-missing-in

Please have a look and let me know.

Cheers !
Shaba
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FOX
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Will this allow emails to be downloaded