pramod1
asked on
exchange, outlook, shared mailbox
Users are using outlook 2016, they have shared mailboxes as well in their outlook
We have applied group policy where users can see upto 6 months email. after that they get an option of
click here to view more on microsoft exchange - to pull down emails more than 6 months
but with shared mailboxes , it doesnt show click here to view more on microsoft exchange
however when i open shared mailbox in OWA , it does show more emails.
is it that group policy only works for individual mailbox and doesnt apply to shared mailbox
We have applied group policy where users can see upto 6 months email. after that they get an option of
click here to view more on microsoft exchange - to pull down emails more than 6 months
but with shared mailboxes , it doesnt show click here to view more on microsoft exchange
however when i open shared mailbox in OWA , it does show more emails.
is it that group policy only works for individual mailbox and doesnt apply to shared mailbox
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Will this allow emails to be downloaded
I dont have a shared mailbox to check this scenario but looks more towards an issue as mentioned on this KB.
https://support.microsoft.com/en-us/help/2898376/click-here-to-view-more-on-microsoft-exchange-hyperlink-is-missing-in
Please have a look and let me know.
Cheers !
Shaba