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Windows 10 Upgrade error from Windows 7: Error 0xC1900101-0x2000C

Jason Johanknecht
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Last Modified: 2020-02-19
Windows 10 Upgrade error from Windows 7: Error 0xC1900101-0x2000C.  Have run CHKDSK, SFC, and all windows updates.  Have deleted all registry keys in HKLM\Software\Microsoft\Ole except for the "EnableDCOM" one and then restart and try the upgrade again.  Have not removed any subfolders however.  Plenty of HDD free space.
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McKnife
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Commented:
Provide the file setuperr.log, please. Just upload it here from C:\$Windows.~BT\Sources\panther\, don't paste the contents.
Jason JohanknechtIT Manager

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nobus
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i searched the log for failed - and a lot of hits came up ( use CTRL +F for search
Jason JohanknechtIT Manager

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Commented:
I know.  I don't know where to start.  I will run Windows repair toolbox next I think.
McKnife
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Commented:
These driver files look interesting.
Capture.PNGFind out what they are good for and remove or update that component and retry the upgrade after a restart.
Jason JohanknechtIT Manager

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Commented:
Looks like a HDD issue.  Now, running programs and updates to anything fail.  Could not even install the Windows update readiness tool.  Will clone and repair OS and see if that fixes things.
McKnife
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Did you use my previous suggestion?

Jason JohanknechtIT Manager

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Commented:
I repaired a few items, but then was unable to repair anything.  The driver files you showed, don't even appear on the computer.  I had done nothing before searching those out.  CHKDSK multiple times has only made things worse.  I will update after clone and repairs.
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i suggest to run a duisk diag - maybe you have bad sectors ( that Win 7 did not use and win10 is trying to use)
for WD drives : WD lifeguard, Seagate - seatools, etc
post the disk model plse

my favorite tool for this is the UBCD
Hardware diagnostic CD    UBCD
---------------------------------------------------
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
direct download :  http://www.memtest.org/
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox

for completeness -here's how i handle disk problems : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html

==>>****in order to be able to  boot from CD or usb - you may have to disable secure boot in the bios
Jason JohanknechtIT Manager

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Commented:
The drive has already been removed and being cloned.
Jason JohanknechtIT Manager

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Commented:
The cloned SSD was able to install all Windows 7 updates, and update all drivers and BIOS.  Was able to repair BCD and install Windows update readiness tool, but still fails to upgrade to Windows 10.  Have wiped the computer and installed Windows 10 and restored the data to new SSD.  No solution was found and time was running out to get the computer back in service.
nobus
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can you post the ssd model ? just curious
Jason JohanknechtIT Manager

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Old drive was a Seagate.  New drive is SA400S37/240G (Kingston SSD).  Clean OS install on the SSD and data restore has everything up and running great.  The Seagate had no noticeable problems in SMART.  CHKDSK found nothing, and other diagnostics came back good.  The cloned image onto the SSD was able to finally run all install, updates, and repairs... but not the Windows 10 upgrade.  The Seagate 100% had a problem, but nothing I can say "Look out for this condition".
nobus
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did you test the seafate with seatools?  that should be the first step - run long diag
Jason JohanknechtIT Manager

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Commented:
Passed.  I will rerun the diags again, since I haven't done since taking out of service.  I will run WD diags as well.
nobus
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if you like, post the result, i'm curious if it has problems
Jason JohanknechtIT Manager

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Commented:
Working great since getting rid of the Seagate HDD.
nobus
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that seems to be cocclusive then
you can reformat the drive if you want more use of it