troubleshooting Question

Windows 10 Pro Printing to Kyocera FS-3140MFp Goes Off Line after print job

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K_Wilke asked on
Printers and ScannersWindows 10Windows OSNetworking
4 Comments1 Solution125 ViewsLast Modified:
Hello all,
This is a strange one that I have never seen before.
A client of mine has a Kyocera FS-3140MFP that is on their network and is hard wired to the network.
There are four computers that are hard wired to the network.  All on the same LAN and all running Windows 10 Pro 1909
All of the computers are using the latest downloaded driver from Kyocera.
All of these computers can print to the Kyocera with no issues except for one computer.
When it prints it will print out the job completely and then the printer on the PC goes off line and that particular computer cannot print to this until the computer is rebooted.
All the while the other computers print out fine.
I have formatted the hard drive, reinstalled the OS and all required programs for daily functionality and it still does the same thing.
Not sure what to do next.
Any help would be greatly appreciated.
Thanks,
Kelly W.
ASKER CERTIFIED SOLUTION
K_Wilke

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