Unable to play a .mp4 in Chrome. Only sound works.
We are trying to play a .mp4 in the latest version of Chrome. The .mp4 is located on a Windows 2016 IIS server. The audio works fine but the video will not work. It does work in Edge though. Any ideas?
https://www.chromium.org/audio-video
H.264 [Google Chrome only]
MPEG-4 [Google Chrome OS only]
I can't say for sure, but it is possible the format is not fully supported.