troubleshooting Question

Unable to connect to recovered SQL database

Avatar of Andrew N. Kowtalo
Andrew N. Kowtalo asked on
SoftwareDatabasesHIPAA* centricity
27 Comments1 Solution95 ViewsLast Modified:
I have a grievous situation .   One of our clients who is HIPPA has lost access to their old EMR database.   They were running Centricity CPS prior to moving over to their new EMR.   They could not fully migrate all their database data so they have stil been using their old EMR software for legacy data.   HOWEVER the centricity EMR software stopped working because the database within MS SQL 2012 had been degraded to suspect.   Not matter what I googled and tried to repair it, nothing worked.   We had backups of the actual database and I was able to retrieve the actual file, disconnect the suspect database and restore the recovered database in SQL.  

The backup database has been renamed to the database file in SQL that was suspect, and is showing as connected.   However when logging into the EMR's web interface which locally connects to the suspect database, the software can no longer connect to the recovered database.   The login is throwing an error and I am starting to panic.   Peoples jobs are on the line here.   Can anyone first before I go into severe detail lend a hand?  This is critical.
Andrew N. KowtaloSystems Analyst

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