We help IT Professionals succeed at work.
Get Started

Unable to connect to recovered SQL database

80 Views
Last Modified: 2020-01-27
I have a grievous situation .   One of our clients who is HIPPA has lost access to their old EMR database.   They were running Centricity CPS prior to moving over to their new EMR.   They could not fully migrate all their database data so they have stil been using their old EMR software for legacy data.   HOWEVER the centricity EMR software stopped working because the database within MS SQL 2012 had been degraded to suspect.   Not matter what I googled and tried to repair it, nothing worked.   We had backups of the actual database and I was able to retrieve the actual file, disconnect the suspect database and restore the recovered database in SQL.  

The backup database has been renamed to the database file in SQL that was suspect, and is showing as connected.   However when logging into the EMR's web interface which locally connects to the suspect database, the software can no longer connect to the recovered database.   The login is throwing an error and I am starting to panic.   Peoples jobs are on the line here.   Can anyone first before I go into severe detail lend a hand?  This is critical.
Comment
Watch Question
Support Center Engineer
Commented:
This problem has been solved!
Unlock 1 Answer and 27 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant

An Experts Exchange subscription includes unlimited access to online courses.

Get Started
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE