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Could you please elaborate on "active Software Maintenance? What type of License required to use WEM on Citrix XAXD 1912 LTSR enterprise environment?

Murty M
Murty M asked
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Last Modified: 2020-02-21
https://www.carlstalhood.com/workspace-environment-management/#changelog  
"Workspace Environment Management (WEM) is Citrix’s Performance Management and UEM (User Environment Management) tool for all XenApp/XenDesktop Enterprise or Platinum Customers with active Software Maintenance (Subscription Advantage is not sufficient). "
Could you please elaborate on "active Software Maintenance? What type of License required to use WEM on Citrix XAXD 1912 LTSR enterprise environment?
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David Johnson, CDSimple Geek from the '70s
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Distinguished Expert 2019

Commented:

Like the System Center line of products from Microsoft requires Software Assurance.

Citrix WEM requires an additional license which is an active software maintenance agreement on top of the Subscription Advantage another $90/CCU

http://ittoys.cz/_files/prilohy/XenApp_SWM_Factsheet.pdf

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Commented:

Currently Citrix WEM is included within most XenApp/XenDesktop Licenses:

https://www.citrix.com/en-au/products/citrix-virtual-apps-and-desktops/feature-matrix.html

So the "old" enterprise-licenses contains WEM, but you have to go to the current Maintenance-program " Customer Success Services " the old maintenance "Subscription Advantage" don't match.