Avatar of Dan
Dan
Flag for United States of America asked on

Exchange not delivering emails to .com

I currently host my own exchange 2016 server internally.   I currently have a .org domain.
I just created a new DNS lookup zone of .com for the same domain, both internally and externally, in external DNS.

I also added under exchange, under accepted domains, the new domain.com, but I'm still not able to receive emails externally.

Internally, I can send from my .org email to my .com email, and works fine, but just doesn't work when I send an email from my gmail to my .com email address.

Can anyone point me in the right direction?
ExchangeDNS

Avatar of undefined
Last Comment
Jason Crawford

8/22/2022 - Mon
Jason Crawford

Have you updated the MX record in external DNS for domain.com?

Dan

ASKER

yes, I configured the MX record as @ to point to my mail.mydomain.org 


ASKER CERTIFIED SOLUTION
Jason Crawford

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Dan

ASKER




Attempting to send a test email message to dan@mydomain.com using MX mail.mydomain.org.
 Delivery of the test email message failed.
 
Additional Details
 
The server returned status code 550 - Mailbox unavailable. The server response was: Relay not permitted
Exception details:
Message: Mailbox unavailable. The server response was: Relay not permitted
Type: System.Net.Mail.SmtpFailedRecipientException
Stack trace:
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Microsoft.Exchange.Tools.ExRca.Tests.SmtpMessageTest.PerformTestReally() in d:\dbs\sh\utff\1225_145035\cmd\2b\sources\Dev\bpa\src\ExRCA\Tests\Smtp\SmtpMessageTest.cs:line 70
Elapsed Time: 787 ms.


Your help has saved me hundreds of hours of internet surfing.
fblack61
Dan

ASKER

i have to leave for the night, I will be back in the morning.

Jason Crawford

Ditto

Dan

ASKER

I think I need an RDNS entry with my ISP for mail.mydomain.com to point to my mail.mydomain.org IP address, right?

⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Jason Crawford

You're referring to a PTR record and yes your ISP would edit that.  Do you have an external email server you can send from so you can run message tracking inbound?  I'd be happy to if you want to PM me

Dan

ASKER

My exchange server is inhouse, internal, not external.  :(


I think I just configured my firewall correctly, I'm just trying to think what else I might need to do?


Dan

ASKER

I got it resolved.  I also added the mail,mydomain.com to my firewall to accept those emails.

I also created a new network on my firewall with a new IP address, and pointed the external DNS to it.

Then I called my ISP, and had them create the reverse DNS pointer, not sure if that helped or not.


I did my last test and it's working now.   Thanks for your help.

All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck
Jason Crawford

Glad I could help.  Take care :)