troubleshooting Question

Changing Domain User password on demand not working

Avatar of hypercube
hypercubeFlag for United States of America asked on
Windows 10Windows Server 2019
4 Comments2 Solutions95 ViewsLast Modified:
I helped an IT Admin change his password.
I went to the User in ADUC or AD Users and Computers tool on the DC and did this:

I reset the password with a random password and checked the box: The User must change the password at the next logon.
This did not change the password and the User wasn't prompted to change the password!

Next:
I reset the password with a known password and UNchecked the box: The User must change the password at the next logon.
This did change the password and the User wasn't prompted to change the password - just as expected.

Next:
The user tried to change his own password using ADUC and Access was Denied.

Does any of this ring a bell?
I did find this:
https://support.microsoft.com/en-us/help/832481/user-must-change-password-at-next-logon-check-box-is-unavailable
but it seems a somewhat different case.
ASKER CERTIFIED SOLUTION
Alex
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