troubleshooting Question

Ethernet Adapter for Windows 10 on Surface Pro is disabled

Avatar of jscarpenter
jscarpenterFlag for Canada asked on
Windows 10Networking Hardware-Other* Surface* Ethernet
2 Comments1 Solution117 ViewsLast Modified:
My Surface Pro is connected to the internet through its ethernet adapter.  After that connection sits for a while the ethernet adapter is disabled and a wifi connection is made.  I want to stay connected to the ethernet adapter at all times unless there is not ethernet available.  Where there is no wired connection then the usage of wifi is perfect.

I would appreciate help in stopping the machine from disabling the ethernet adapter and in setting up the configuration I have in mind.

The machine operates on Windows 10 and all updates have been run

In my research, I saw a reference to an adapter troubleshooter.  It yields nothing.  I have also found references to a power adjustment tab for the adapter, in the Device Manager, through the properties selection there, I have no such tab.

Thanks.
ASKER CERTIFIED SOLUTION
jscarpenter
CEO

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros