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Ryan Chong
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Newly Encountered Program Detection

My IT team installed the Trend Micro antivirus software couple of months ago. Since then, our in-house built .NET program that deployed via ClickOnce technology got this message prompting out every time we launch the program.

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We know that this is relating to Trend Micro's feature of Newly Encountered Program Detection

Understanding Behavior Monitoring detections in OfficeScan
https://success.trendmicro.com/solution/1121152-behavior-monitoring-detections-officescan#collapse4

But how can we bypass this configuration so that the prompt of Newly Encountered Program Detection can be disabled for our in-house built .NET program?

We tried to include the installation path of .NET program (such as C:\Users\xxxxxx\AppData\Local\Apps\2.0) into the Trend Micro's Exclude List in local machine, but it doesn't help and the message is still keep prompting.

Any help is greatly appreciated, thanks.
SoftwareAnti-Virus Apps* trend micro.NET ProgrammingSecurity

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Ryan Chong

8/22/2022 - Mon
Zaheer Iqbal

Zaheer Iqbal

Ryan Chong

ASKER
Hi,

How to login or access to OfficeScan management console ? Is it a web-based URL or a program? I did a search on my local laptop but didn't find any related program.
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rwheeler23
Zaheer Iqbal

Do you have a server team that look after your antivirus application back-end server ?

I guess you have logged an incident in your in house IT Team.

Ryan Chong

ASKER
Thanks for your inputs

I will verify with my infra team colleagues soon and get back to you.
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Ryan Chong

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