We help IT Professionals succeed at work.

Adding IMAP - GSuite account to Outlook 365

High Priority
94 Views
Last Modified: 2020-02-05
Hi,

I am trying to add a GSuite account to Outlook 365 on the PC
IMAP is turn on within Gmail
Lables allow IMAP
Windows Mail works fine
Outlook also has a 365 exchange account attached.
Outlook just will not add the email account
Comment
Watch Question

Network Security Engineer
Distinguished Expert 2018
Commented:
Do not use Outlook to add the account. Go to Mail (Microsoft Outlook 2016) and add the account from there.
Also, make sure you have the right port for Gmail, do not use the Default ports.
Sean BravenerSenior Information Technology Consultant
CERTIFIED EXPERT
Awarded 2019
Distinguished Expert 2019

Commented:
I have found personally using gmail business accounts for my own account that I sometimes have to manually add the gmail info.  for some reason autodiscover does not always work.

make sure that you use the ssl ports for gmail as mentioned.
imap.gmail.com  port 993
smtp.gmail.com  port 465

here is a good tutorial for adding them.
https://support.google.com/mail/answer/7126229?hl=en
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
See the following guidelines.

https://support.google.com/a/answer/12103?hl=en

You can not choose Gmail for G suite ....