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How to resolve "Server Error in '/' Application"

Last Modified: 2020-02-12
I have an ASP.Net application with a SQL Server backend.  Occasionally one of my users will get an error "Server Error in '/' Application"
"The Wait Operation Timed Out". I can't figure out what is happening.  The underlying query runs in 1 second in SQL Management Studio.  I don't recall getting this error on my browser.
The Webserver and SQL Server are on the same machine.  Is this error at the machine level or does it have to do with the User's internet connection?
I need to make this error go away!
I've attached a screenshot of the error.
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