Rene Christensen
asked on
Outlook mail can send from OWA but not Outlook 2016
I have an outlook.dk mail attached to a Outlook 2016.
It has been working until today, where sending mails suddently result in a returned message:
Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4567)'
It happens on all outgoing mails regarding receiver.
We can receive all mails on the Outlook 2016.
Sending from OWA works as intended.
Any ideas?
It has been working until today, where sending mails suddently result in a returned message:
Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4567)'
It happens on all outgoing mails regarding receiver.
We can receive all mails on the Outlook 2016.
Sending from OWA works as intended.
Any ideas?
ASKER
Funny thing is, that the domain is outlook.dk
The Danish local of outlook owned by Microsoft.
It's not on the blacklist.
The Danish local of outlook owned by Microsoft.
It's not on the blacklist.
ASKER
I have re-setup the account
Set up the account on a different pc in the same house.
Set up the account on a different pc in another house.
Same result.
Set up the account on a different pc in the same house.
Set up the account on a different pc in another house.
Same result.
ASKER CERTIFIED SOLUTION
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You can check the status of your domain here: https://mxtoolbox.com/blacklists.aspx
Do you use Exchange? If this happens to one user, maybe the user is blocked due to some messages considered as spam, however, you can unblock the user: Exchange Admin Center -> Protection > Action Center -> search for the user -> Unblock Account