We help IT Professionals succeed at work.

Mag Glass Search - Unable to search for anything in Win 10 Explorer on 5 diff Win 10 PCs

El Guapo
El Guapo asked
on
Mag Glass Search top right in Win Explorer - Unable to search for anything in Win 10 Explorer on 5 diff Win 10 PCs

Ive rebooted them all and all the same ...

Very odd ...

On every machine !

Some are bran new and all with latest updates.

Just started happening very recently .
Comment
Watch Question

Bill PrewTest your restores, not your backups...
CERTIFIED EXPERT
Expert of the Year 2019
Top Expert 2016

Commented:
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:

Install the latest update:   18363.628

It resolves the search box bug.

Author

Commented:
My PC is completely up to date win 10.

Is this an additional behind the scenes update that is not yet automatically available?
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:

Just saw a solution in another forum and also this reason:  https://www.heise.de/newsticker/meldung/Windows-10-Suchfunktion-derzeit-fuer-viele-Nutzer-kaputt-Workaround-verfuegbar-4653892.html (german - use browser translation features)

In powershell:

# startmenu empty fix 
New-ItemProperty 'HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Search' -Name BingSearchEnabled -Value 0 -PropertyType DWORD -Force -verbose | out-null 
New-ItemProperty 'HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Search' -Name CortanaConsent -Value 0 -PropertyType DWORD -Force -verbose | out-null 
gps searchui | kill -force -Verbose
 

Author

Commented:
Hi McKnife ...

re
Install the latest update:   18363.628

It resolves the search box bug.

But if you are all up to date, you all ready have that update ...

"If you are using Windows Update, the latest SSU (KB4528759) will be offered to you automatically. To get the standalone package for the latest SSU, search for it in the Microsoft Update Catalog."
CERTIFIED EXPERT
Distinguished Expert 2019
Commented:

Initially, I thought this was a bug that could be patched, but Microsoft has now shared this:


Resolved: Windows Search shows blank box We are aware of a temporary server-side issue causing Windows search to show a blank box. This issue has been resolved for most users and in some cases, you might need to restart your device. We are working diligently to fully resolve the issue and will provide an update once resolved.

This issue was resolved at 12:00 PM PST. If you are still experiencing issues, please restart your device. In rare cases, you may need to manually end the SearchUI.exe or SearchApp.exe process via Task Manager. (To locate these processes, select CTRL + Shift + Esc then select the Details tab.)

https://docs.microsoft.com/en-us/windows/release-information/windows-message-center#387