Problem with IMAP via GoDaddy - Email disappearing.
• User 1 sent an email to a client 3rd Feb at 10:16am and copied her colleague in
• User 1 then went to retrieve the email from sent to file in the client folder she has set up
• Email is not in sent folder
• Email is not in trash
• When User 1 searches for the email on her outlook or in Go Daddy it is not there anywhere
Also go an issue with emails not moving to folder
Any advice or guidance would be great
Ian
Outlook* IMAP
Last Comment
David Favor
8/22/2022 - Mon
David Favor
The only way to make a clear determination is to review your IMAP server logs (likely Dovecot) from the time period in question.
If your IMAP server is setup to log sufficient verbosity, a simple log review will explain what happened.
If your IMAP server is setup to log sufficient verbosity, a simple log review will explain what happened.