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The only way to make a clear determination is to review your IMAP server logs (likely Dovecot) from the time period in question.<br />
<br />
If your IMAP server is setup to log sufficient verbosity, a simple log review will explain what happened.
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The only way to make a clear determination is to review your IMAP server logs (likely Dovecot) from the time period in question.

If your IMAP server is setup to log sufficient verbosity, a simple log review will explain what happened.

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Hi David,<br />
<br />
Excuse my ignorance <br />
Dovecot is software?<br />
<br />
IMAP is gmail where would I find the logs?<br />
<br />
Ian
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Hi David,

Excuse my ignorance
Dovecot is software?

IMAP is gmail where would I find the logs?

Ian

IT Manager

Ian Price

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• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;User 1 sent an email to a client 3rd Feb at 10:16am and copied her colleague in<br />
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;User 1 then went to retrieve the email from sent to file in the client folder she has set up<br />
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Email is not in sent folder<br />
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Email is not in trash<br />
• &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;When User 1 searches for the email on her outlook or in Go Daddy it is not there anywhere<br />
<br />
Also go an issue with emails not moving to folder<br />
<br />
Any advice or guidance would be great<br />
<br />
Ian
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•	User 1 sent an email to a client 3rd Feb at 10:16am and copied her colleague in
•	User 1 then went to retrieve the email from sent to file in the client folder she has set up
•	Email is not in sent folder
•	Email is not in trash
•	When User 1 searches for the email on her outlook or in Go Daddy it is not there anywhere

Also go an issue with emails not moving to folder

Any advice or guidance would be great

Ian

Problem with IMAP via GoDaddy - Email disappearing.

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.