I have a client that I migrated their computer from Windows 7 Pro to Windows 10 Pro.
No issues there.
The issue is with the HP LaserJet 400 MDP M425dn printer that they have.
It is connected via USB and prints out beautifully.
The trouble is with faxing. We can fax out fine and receive faxes fine. When the computer was Windows 7 we ran the Digital Fax Wizard that HP provided and when the faxes were received they would go to a folder on the computer.
With Windows 10 we downloaded the latest full driver and there is no Digital Fax Wizard or HP Assistant (no not the support assistant) installed with the software like with Windows 7. There is zero options to receive a fax on the computer through the printer.
Did HP do away with this in Windows 10? Or is there a trick to get it to work?
If HP did do away with this, is there any software that we can use that will do the same thing (once a fax is received it is immediately sent to a folder on the computer and not printed out).
Thank you in advance,