troubleshooting Question

Hp M375 scanner no longer connected

Avatar of J.R. Sitman
J.R. SitmanFlag for United States of America asked on
Printers and Scanners
26 Comments1 Solution120 ViewsLast Modified:
We changed our internet provider and I had to reinstall the printer m375 MFP.   I did a full install on the server and twice on one of the computers.   The printer and scanner install with no errors, but the scanner cannot communicate.   The error states it cannot communicate.  It states to change the IP address if the printer was reinstalled.  
The IP address for the new printer is correct and the printer prints correctly
ASKER CERTIFIED SOLUTION
J.R. Sitman
Systems Administrator

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 26 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 26 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros