troubleshooting Question

Hp M375 scanner no longer connected

Avatar of J.R. Sitman
J.R. SitmanFlag for United States of America asked on
Printers and Scanners
26 Comments1 Solution120 ViewsLast Modified:
We changed our internet provider and I had to reinstall the printer m375 MFP.   I did a full install on the server and twice on one of the computers.   The printer and scanner install with no errors, but the scanner cannot communicate.   The error states it cannot communicate.  It states to change the IP address if the printer was reinstalled.  
The IP address for the new printer is correct and the printer prints correctly
J.R. Sitman
Systems Administrator

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