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Users AD account locks out after logging into VPN

vmich
vmich asked
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Last Modified: 2020-02-07
We a couple of users that each time they login to the VPN, their AD accounts get locked out after they login. (server 2012 R2)
So there able to login but their AD do lockout after that.
If we reset their accounts after a few minutes their AD account locks out again.
They are using Cisco VPN.
Anyone have any idea on why it keeps locking out their AD account when logging into the VPN?
If they don't login to the vpn, their AD does not ever lock.
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