Avatar of sasllc
sasllc
Flag for United States of America asked on

Trouble pinging computer name on network

The customer has a small and simple shared networking setup consisting of a few Win 10 Pro computers.  His computer out in the warehouse is named "Gin".  The Norton firewall is set up so his computer can be accessed.  If I go to a command prompt on that computer I can "ping gin" and get the expected responses.  I can also successfully ping the IP address of this computer as "ping 192.1687.254.21".

But if I go to any of the Win 10 Pro office computers I can ping the IP address of 192.168.254.21 successfully, but I cannot "ping gin".  When I try it, I get this response:

Pinging gin.Home [192.168.254.26]
Reply from 192.168.254.25: Destination host unreachable.

Why does it say "gin.Home"?  Why is it showing those addresses that end in .25 and .26 instead of the .21?  How can I "ping gin" like I need to?  TIA
Windows 10Networking

Avatar of undefined
Last Comment
noci

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
masnrock

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
noci

can you create an image of the network with all network components...

routers, switches, PC's ... anything that is connected to and between those systems.

It would help if you put the IP addresses, netmask / gateway address  & DNS settings of each involved system. 

(DNS server / server included) with it. Also tell if DHCP is used and what the DHCP settings are.

I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck