troubleshooting Question

Online MS Office 2013 Repair Not finding Internet Connection, but it's there.

Avatar of mlcktmguy
mlcktmguyFlag for United States of America asked on
Microsoft OfficeMicrosoft Access
5 Comments1 Solution595 ViewsLast Modified:
I posted another question about encountering some odd behavior in MS Access 2013  EE member suggested repairing my Office 2013 Professional install.

I ran the Quick Repair and the issue persisted so now I am trying to run online repair.  When I try to run it I am getting a message that 'Internet connection is needed' error code 30094-9.  My internet connection is alive and well.

There is  a link in the displayed error message "If you think you are connected , you can get online to get more help."  When I click the link, nothing happens.

There is another link "go online for additional help'.  Nothing happens when I click that link either.

Any idea what is going on, or how to get arounb this?
ASKER CERTIFIED SOLUTION
John Tsioumpris
IT Supervisor
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