We help IT Professionals succeed at work.
Get Started

Unable to connect to Windows 10 Build 18363 with Remote Desktop

796 Views
Last Modified: 2020-02-10
Hi there,

We set up a VM with Windows 10 (build 18363) and for a couple of days it was working just fine and we could RDP to it.  Now whenever we try to RDP to it, we get instantly disconnected and we get an error that says "Because of a protocol error, this session will be disconnected.  Please try connecting to the remote computer again.".  We've restarted the VM and also checked all of the usual RDP settings (firewall, NLA, Users) and they all seem OK.  We even restarted the RDP service, but we cannot connect.  Any help would be greatly appreciated as we want to build a lot of VMs with this new Windows 10 version.

Thanks,
- Christian
Comment
Watch Question
Senior IT Systems Administrator
Commented:
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant

An Experts Exchange subscription includes unlimited access to online courses.

Get Started
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE