Internet becomes unusable for all other purposes when running cloud backup. Cloud backups are very slow.
Before starting a backup to the cloud I start three pings in different command windows on my workstation.
//COMCAST DNS
PING 75.75.75.75 -n 1000
//GOOGLE
PING 8.8.8.8 -n 1000
//My Gateway before Modem
PING 10.0.0.1 -n 1000
Internal pings come back in about 10ms with 0% loss.
Pings to the external IPs have 0% loss.
Reply from 8.8.8.8: bytes=32 time=28ms TTL=53
Reply from 8.8.8.8: bytes=32 time=24ms TTL=53
Reply from 8.8.8.8: bytes=32 time=20ms TTL=53
Reply from 8.8.8.8: bytes=32 time=27ms TTL=53
Reply from 8.8.8.8: bytes=32 time=22ms TTL=53
I launch the Cloud backup solution. My internal pings remain constant. All external pings begin to look like this.
Reply from 8.8.8.8: bytes=32 time=23ms TTL=53
Request timed out.
Reply from 8.8.8.8: bytes=32 time=223ms TTL=53
Reply from 8.8.8.8: bytes=32 time=208ms TTL=53
Reply from 8.8.8.8: bytes=32 time=224ms TTL=53
Reply from 8.8.8.8: bytes=32 time=188ms TTL=53
Reply from 8.8.8.8: bytes=32 time=213ms TTL=53
Reply from 8.8.8.8: bytes=32 time=248ms TTL=53
Request timed out.
Reply from 8.8.8.8: bytes=32 time=244ms TTL=53
Reply from 8.8.8.8: bytes=32 time=248ms TTL=53
Reply from 8.8.8.8: bytes=32 time=239ms TTL=53
Request timed out.
Reply from 8.8.8.8: bytes=32 time=150ms TTL=53
Reply from 8.8.8.8: bytes=32 time=247ms TTL=53
Reply from 8.8.8.8: bytes=32 time=241ms TTL=53
Reply from 8.8.8.8: bytes=32 time=224ms TTL=53
Reply from 8.8.8.8: bytes=32 time=240ms TTL=53
Reply from 8.8.8.8: bytes=32 time=208ms TTL=53
Reply from 8.8.8.8: bytes=32 time=262ms TTL=53
Reply from 8.8.8.8: bytes=32 time=256ms TTL=53
Request timed out.
Reply from 8.8.8.8: bytes=32 time=234ms TTL=53
Reply from 8.8.8.8: bytes=32 time=240ms TTL=53
Reply from 8.8.8.8: bytes=32 time=236ms TTL=53
Reply from 8.8.8.8: bytes=32 time=204ms TTL=53
Reply from 8.8.8.8: bytes=32 time=192ms TTL=53
Conducting the same test with a workstation connected outside our network into the cable modem creates similar Request Timed Out.
Are the "Request timed out" responses an indication of a Comcast network issue or is this normal?
Is the climbing ping response time normal?