Sys Admin 1

Andrew N. Kowtalo

<div>
<div class="content wysiwyg-content">
Has anyone seen or noticed iPhone users that run the Outlook app for their O365 account that have shared mailboxes simply disappear out of the clear blue? &nbsp; One of my users just called in and states both of his shared mailboxes were gone out of his outlook but his primary account was still there. &nbsp;He swears he didn't delete them manually because it would have meant he would have physically had to have removed both, however he claims they just disappeared. &nbsp; I walked him through re-adding them both and they appeared. &nbsp; Figured I'd ask.
</div>
</div>


Has anyone seen or noticed iPhone users that run the Outlook app for their O365 account that have shared mailboxes simply disappear out of the clear blue?   One of my users just called in and states both of his shared mailboxes were gone out of his outlook but his primary account was still there.  He swears he didn't delete them manually because it would have meant he would have physically had to have removed both, however he claims they just disappeared.   I walked him through re-adding them both and they appeared.   Figured I'd ask.

Shared Mailbox randomly disappears out of Outlook app on iPhone

The iPhone is a smartphone made by Apple Inc. It and the iPad, along with several other mobile devices from Apple, run on the iOS operating system, which has its own topic, as does the iPad for device-specific questions. Native iOS applications are written in Objective-C or in Swift using the Cocoa Touch frameworks or HTML5 compiled with the help of a package manager such as Adobe PhoneGap; a common IDE is Xcode.

iPhone

shared mailboes

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.