Thanks Alex. I'll turn off the Windows Firewall for testing purposes and see if it helps.
The error - when using remote desktop connection - is attached.
I will also try removing and re-adding a workstation on Wednesday if not solved by then. Capture.JPG
Alex
that's connecting to a remote gateway server, which I'm assuming it's the SBS box itself.
Check the remote gateway service and restart it if it's stopped.
Markieboy1
ASKER
Thanks. I can remotely access the server and one other workstation.
The error I attached comes when trying to connect to any of the other workstations that say they are offline on the server's dashboard or if I visit the Remote Web Access website.
One thing I am going to check on Wednesday is what version of Windows 10 the workstation that allows access is running
Just wondering if this is a feature update cock-up or something along those lines and I am chasing a ghost!
I was right with my hunch it had something to do with a Windows 10 feature update. I checked the one Workstation that was working, and it was on V1809. The rest were on V1903.
The connector software on the V1903 workstations was saying they were unable to connect to the server.
A quick Google confirmed that V1903 broke the connector software, and the general solution was to uninstall and re-install it.
I, therefore, did this and all is now working again. Didn't have the time or ability - busy office - to update to V1909 but if they break again, at least it is a pretty easy (potential) fix.
Thanks for your suggestions. They helped get me to the solution.
The error - when using remote desktop connection - is attached.
I will also try removing and re-adding a workstation on Wednesday if not solved by then.