troubleshooting Question

Workstations are unavailable via remote connection and showing offline in Server 2012 Essentials

Avatar of Markieboy1
Markieboy1Flag for United Kingdom of Great Britain and Northern Ireland asked on
Remote Access* RemoteDesktopWindows 10Windows OSWindows Server 2012
6 Comments2 Solutions97 ViewsLast Modified:
I look after a company with a Windows Server 2012 Essentials server and Windows 10 Workstations.

All of a sudden, all but one of the workstations and the server is unavailable via the remote desktop connection.

On the dashboard of the Server, they are also listed as Offline (Except one workstation and server) under devices.

They seem to be working OK otherwise.  They can access files on the server and are using re-directed folders that I believe are working fine too.

I am going on-Site on Wednesday and wondering if anybody has any ideas what the issue may be or where to start looking?

Thanks in advance.
A lack of information provides a lack of a decent solution.

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros