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needing help locating a direct online chat link or telephone number to a PayPal representative

GMartin
GMartin asked
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Hello and Good Afternoon Everyone,

           I am wondering how I might can directly speak with a representative of PayPal either via telephone or live online chat.  The number I have of 888-221-1161 is an automated service, however, I prefer to talk directly with someone due to the complex nature of my issue.  That said, if someone could help me out with this question, it will be greatly appreciated.

           Thank you.

            George
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CEO
Commented:
I used this phone number to deal with a complex issue that I had and I quickly reached a live representative. If you are in the United States this should surely work. You may have to wait a little bit to get connected but not unduly long.
Joe WinogradDeveloper
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Most Valuable Expert 2018
Commented:
Hi George,

Here's a number that I've used before:
402-935-7733

Regards, Joe
☠ MASQ ☠
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Most Valuable Expert 2013
Commented:
There is no Live Chat (other than a phone conversation!)
From your logged in account try:
https://www.paypal.com/us/smarthelp/contact-us
For a local number, you'll get a "passcode" to type into your phone so when it's answered they'll know which account they are dealing with.
nickg5
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Commented:
The number you gave in your question is a number I've used before and the code gets me through to an agent and the automated menu you speak of is there. If it is asking you to tell your problem, etc. just keep saying "speak to an agent" (at every prompt) and you'll get to a real person.
In their help section are other numbers you could call:
From outside the USA 1-402-935-2050
I see zero reason why you can not call that number and leave the 1 off. A Google search of that number gets this:

https://www.google.com/search?q=402-935-2050&oq=402-935-2050&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8

https://www.icustomerservicenumber.com/paypal-customer-service-number/
dovidfCEO

Commented:
nickg5 is right. Just keep saying agent and you will be connected to a live agent on the original number that you indicated.
masnrock
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Distinguished Expert 2019

Commented:
I've reached an agent. The phone number you have is right. I had an issue involving validation of my identity. They cleared up things within a few minutes of my getting to an agent.
nickg5
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Commented:
Good to hear it. They are helpful once you get a real person on the line.
GMartin

Author

Commented:
Thank you, everyone, for outlining the avenues for speaking directly with a customer service representative of PayPal.  My original number posted does work, just a little bit of a waiting game.  Thanks for the tip, Nick regarding saying "speak to an agent" at every prompt.  That did speed things up with regards to my need to speak with a customer service representative.

George
Joe WinogradDeveloper
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Most Valuable Expert 2018

Commented:
You're welcome, George, I hope you got the issue sorted out with them. Regards, Joe
nickg5
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Commented:
Thanks George.

The only type issues I've had with Paypal is if the payment involves a transaction on Ebay. The buyer can get a "quick" refund through Paypal before there is a proper dialogue to solve the problem to prevent a refund.
= Make sure the buyer is happy with your item and it's description.