I have a client that deleted all of his deleted emails & swears that took alot of his inbox & folders...
I do have a backup of all his emails, but when I replace the .ost as soon as it goes it syncs with GMAIL it re-deletes all of his emails to its current state.
Is there a way to make the OLD .ost be the correct & the GMAIL sync to that ? I could not find where it was talking about unchecking "cached email"
He is using Outlook & I want to use his OLD .ost to be the correct email & then update from there.
Any direction would be great. Thank you.