troubleshooting Question

Deleted Gmail - Have a Backup but keeps syncing OLD synced emails up at GMail

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etronics6Flag for United States of America asked on
GoogleOutlookGmailEmail Protocols
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I have a client that deleted all of his deleted emails & swears that took alot of his inbox & folders...

I do have a backup of all his emails, but when I replace the .ost as soon as it goes it syncs with GMAIL it re-deletes all of his emails to its current state.

Is there a way to make the OLD .ost be the correct & the GMAIL sync to that ?  I could not find where it was talking about unchecking "cached email"

He is using Outlook & I want to use his OLD .ost to be the correct email & then update from there.

Any direction would be great.  Thank you.
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