troubleshooting Question

VEEM 6.5.0.109 Backup failure - 2008 DC.

Avatar of Dave Smith
Dave Smith asked on
VirtualizationVeeamWindows Server 2008
3 Comments1 Solution116 ViewsLast Modified:
VEEAM error -

Unable to release guest. Unfreeze error. (backup job failed. Cannot create a shadow copy of the volumes containing writers data. A VSS critical writer has failed. Writer name: NTDS (class id xxxxxxxxxxx) Writer state (VSS_WS_failed_at_post_snapshot. Error code (0X800423F4). Error: unfreeze error (backup job failed. Cannot create a shadow copy of the volumes containing written data. A VSS critical writer has failed. Written name (NTDS) VSS_WS_FAILED_AT_POST_SNAPSHOT_ERROR Code (0X800423F4)

Tried the following:

I rebooted the server.

Ran vssadmin list writers - VSS NTDS was stable and was not in an error state.

Ran job but it failed with the same error.

Ran vssadmin list writers - the VSS NTDS was in error.

Ran diskpart  - automount - the aotomatic mounting of the drives is enabled.

Deleted .bak files in the registry in the following reg area:  HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList

Rebooted the server.

Ran vssadmin list writers - NTDS VSS was stable and was not in an error state.

Re-ran job and it failed with the same error

Any assistance would be great.
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros