troubleshooting Question

Outlook 365: Cannot Open Word Attachments

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Software Engineer asked on
SoftwareMicrosoft OfficeOutlookMicrosoft 365Microsoft Word
4 Comments1 Solution92 ViewsLast Modified:
Hi:

For the first time in almost a year of using Office 365, Outlook just today started giving me an error upon trying to open Word document attachments.

It gives me that error message saying that Word experienced an error trying to open the file.

This error even appears if I save the attachment on my desktop and try to open it.

I tried several suggestions that I found online, but none of them work.

And, this issue only occurs with Outlook Desktop - not Web Outlook.

Please let me know how to eliminate this issue.

Thank you!  Much appreciated!

Software Engineer
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