troubleshooting Question

ups thermal printer

Avatar of Will Schmidt
Will SchmidtFlag for United States of America asked on
Printers and ScannersWindows 10
4 Comments2 Solutions107 ViewsLast Modified:
A customer of mine was running windows 7 and using a UPS Thermal 2844 printer to print out ups shipping labels.  They upgraded their computer to windows 10 and after that the thermal printer goes through the motions of printing but nothing shows up on the paper.  They Deleted the printer driver and re-installed with the latest update but that didn't help.  What do we need to do to get it to print?
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