We help IT Professionals succeed at work.
Get Started

Event ID 69 - AppModel-Runtime errors in Event Viewer - Administrative Events - How to eliminate these errors

btm02sf asked
Last Modified: 2020-02-23
On multiple brand new Windows 10 desktops, after joining them to the domain, and after completing all the Windows updates, and after downloading and installing all the updates available in the Microsoft Store, I am getting multiple Event ID: 69 errors in the Event Viewer, in the Administrative Events.

They are logged source is the AppModel-Runtime, and the descriptions are similar, except for the particular package that is generating the error. The text reads similar with the one below:  

Failed with 0x490 modifying AppModel Runtime status for package Microsoft.WindowsStore_12002.1001.1.0_x64__8wekyb3d8bbwe for user [DOMAIN]\[User] (current status = 0x0, desired status = 0x20).

Attached are a couple of screenshots, the first one with all the details for one of these multiple Event ID 69. The second one shows three of the multiple errors that keep appearing in the Event Viewer for all systems.

I've spent a good deal of time trying to figure out what is causing these errors, and how to stop them from appearing in the event log. Unfortunately, I was not able to figure out a solution, so I am hoping that someone in the community will be able to assist. Any feedback or suggestions would be much appreciated.

Thank you.
Watch Question
System Administrator
Distinguished Expert 2020
This problem has been solved!
Unlock 1 Answer and 5 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant

An Experts Exchange subscription includes unlimited access to online courses.

Get Started
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE