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Event ID 69 - AppModel-Runtime errors in Event Viewer - Administrative Events - How to eliminate these errors

btm02sf
btm02sf asked
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On multiple brand new Windows 10 desktops, after joining them to the domain, and after completing all the Windows updates, and after downloading and installing all the updates available in the Microsoft Store, I am getting multiple Event ID: 69 errors in the Event Viewer, in the Administrative Events.

They are logged source is the AppModel-Runtime, and the descriptions are similar, except for the particular package that is generating the error. The text reads similar with the one below:  

Failed with 0x490 modifying AppModel Runtime status for package Microsoft.WindowsStore_12002.1001.1.0_x64__8wekyb3d8bbwe for user [DOMAIN]\[User] (current status = 0x0, desired status = 0x20).

Attached are a couple of screenshots, the first one with all the details for one of these multiple Event ID 69. The second one shows three of the multiple errors that keep appearing in the Event Viewer for all systems.

I've spent a good deal of time trying to figure out what is causing these errors, and how to stop them from appearing in the event log. Unfortunately, I was not able to figure out a solution, so I am hoping that someone in the community will be able to assist. Any feedback or suggestions would be much appreciated.

Thank you.
EventID_69_AppModel-Runtime_Error_Im.jpg
EventID_69_AppModel-Runtime_Error_Im.jpg
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Hello ThereSystem Administrator
BRONZE EXPERT
Distinguished Expert 2018

Commented:
I don't think this is a functional error. However, try to run the built-in troubleshooter: Settings -> Update and Security ->  Troubleshoot -> Windows Store apps and try to run wsreset to clear the store cache.

If this will not help, I'd run SFC /scannow and Repair-WindowsImage -Online -RestoreHealth commands.

Also, check out this discussion:
https://social.technet.microsoft.com/Forums/en-US/565285ce-635d-4570-8b37-72f6905c2823/the-reason-why-error-message-appmodelruntime-69-keep-showing-on-event-viewer?forum=win10itprogeneral

Author

Commented:
Thank you for responding. I ran the first suggestion with the troubleshooter. I didn't find any problems. I looked up the wsreset details and read the link. It feels to me that these Errors are the result of poor programming on Microsoft's part around the Apps and Microsoft Store. There is no point in running the sfc command when I see these errors on literally all of the Win10 Pro desktops deployed in the last year, as part of transitioning from W7. I would like to be able to make the Eventvwr not record these errors, but I was not able to figure a way to ignore them.

If you know of a solution for getting Eventvwr to ignore the AppModel related errors, it would be great if you could please share it. If not, it's Ok, I will simply let this go, and hope that Microsoft will release one day a fix for these errors.

Thank you
System Administrator
BRONZE EXPERT
Distinguished Expert 2018
Commented:
This might be a bug or an informational error. To be honest, I wouldn't be worried about this. There are many "normal errors" that happen on a routine basis that don't indicate any malfunction. This might be one of them and it waits for Microsoft to fix it.

If you like reading, see this please:
https://answers.microsoft.com/en-us/windows/forum/all/failed-with-0x490-modifying-appmodel-runtime/645417d9-94f4-4f43-9e71-6f9c60bbbc7f

Also, you said, "I see these errors on literally all of the Win10 Pro desktops deployed in the last year". This leads me to the point that this is really a Microsoft bug or... it can be related to an image, a golden image if you use one. If you do, you can create a new goldem image. If you don't reinstall Dell computers and you keep a factory image, you can try to create own Win10 ISO.

Author

Commented:
Thank you for the additional detail, and extra link Hello There. I read it and it clearly confirms that these are stupid little bugs that Microsoft is throwing out in the Event Viewer. The author of the last post on the link you provided says this: "Unnecessary error messages like this are very distracting to the purpose of the Event log in tracking down REAL problems, " He is so right. Which is why I was trying to eliminate these pesky entries.

As for the images that I use on all Dell Optiplexes, I actually use what Dell is sending, and I customize it according to the needs of my clients. It's not worth it for me to create a golden clean image. I think that some of the posts that I read on this said that a few individuals re-installed clean Windows and still got these crappy messages in eventvwr.

As it's very unlinkely that Microsoft will ever fix all the stuff that they are throwing in the Eventvwr to cause us headaches, I will simply ignore them. Thank you again for your assistance.
Hello ThereSystem Administrator
BRONZE EXPERT
Distinguished Expert 2018

Commented:
To your previous question. I am not aware of anything that ignores specific events. Microsoft simply prevents you from doing this. However, you can use Event Viewer filter and create a custom view without Event ID 69.