troubleshooting Question

Adobe Acrobat Standard 2017: Installation Problem: IMSLib not found. Acrobat services will not work.

Avatar of Henry Starcher
Henry StarcherFlag for United States of America asked on
Adobe AcrobatWindows OSInstallationWindows 7Windows 10
9 Comments1 Solution1351 ViewsLast Modified:
We have three people who are getting the error message IMSLib not found. Acrobat services will not work.

All on Adobe Standard 2017.

The first system was Windows 7, installing the Adobe Application Manager fixed the issue.

On the second system, which is Windows 10, the installation of Adobe Application Manager and Creative Cloud both failed at 5%. I uninstalled Adobe Standard with the adobe uninstall tool and reinstalled, both with an older version of the installer and a newly downloaded installer.

We have downloaded and replaced the OOBE folder within C:/Program Files x86/Common Files/Adobe

Any pointers would be greatly appreciated.

I know this has been an issue in the past but haven't seen any newer issues creep up in the forums, figured a new thread couldn't hurt.
Vadim Rapp

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