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Twilio should allow you to do what you want with its chat SDK and APIs<br />
also ZOPIM had such features, I believe it is now owned by zendesk but not sure if they still have those functions (I imagine they made it better but you never know)<br />
<br />
While lokking for ZOPIM i Found this one:<br />
<a href="https://www.revechat.com/live-chat-software-solution/" rel="ugc">https://www.revechat.com/live-chat-software-solution/</a><br />
it looks good
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Twilio should allow you to do what you want with its chat SDK and APIs
also ZOPIM had such features, I believe it is now owned by zendesk but not sure if they still have those functions (I imagine they made it better but you never know)

While lokking for ZOPIM i Found this one:
https://www.revechat.com/live-chat-software-solution/ [https://www.revechat.com/live-chat-software-solution/]
it looks good

ITsolutionWizard

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Hi I want to buy or subscribe Customer service/Chat software that support on our website.<br />
Just like Experts-Exchange but I hope the software has features to allow me programming something like the following:<br />
<br />
1. If the member login, and the member's city is Los Angeles, CA. I want to have Customer Service Rep A on the chat. If member's city is Houston, TX, I want to have Customer Service Rep B on the chat.<br />
<br />
Do you know where I can get it? Or does Twillo has a way I can build up using c#/MVC?
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Hi I want to buy or subscribe Customer service/Chat software that support on our website.
Just like Experts-Exchange but I hope the software has features to allow me programming something like the following:

1. If the member login, and the member's city is Los Angeles, CA. I want to have Customer Service Rep A on the chat. If member's city is Houston, TX, I want to have Customer Service Rep B on the chat.

Do you know where I can get it? Or does Twillo has a way I can build up using c#/MVC?

Chat Software

Software is any set of instructions that directs a computer to perform specific tasks or operations. Computer software consists of programs, libraries and related non-executable data (such as documentation). Computer software is non-tangible, contrasted with computer hardware, which is the physical component of computers. Software written in a machine language is known as "machine code". However, in practice, software is usually written in high-level programming languages than machine language. High-level languages are translated into machine language using a compiler or interpreter or a combination of the two.

Software

Programming includes both the specifics of the language you’re using, like Visual Basic, .NET, Java and others, but also the best practices in user experience and interfaces and the management of projects, version control and development. Other programming topics are related to web and cloud development and system and hardware programming.