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Cyber Governance of a Cloud SaaS

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Last Modified: 2020-03-05
a leading 1-ERP cloud provider (one of those 3 like SAP, Oracle, MS)
has replied to us that they can't share the hardenings that they have
in place for their OS;  neither would they sign on the hardening
checklist as well as share the penetration test report.

What's typically the way from a customer's Cyber Governance that
we can do?  Ask for SOC2 report or which report which would have
certified that they have performed the required (CIS) hardening &
penetration testings?

Or we can still demand to sight the hardening settings & pentest
reports?  We are using their SaaS
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