Van Johnson
asked on
Network Drive disconnects on restart
I have a Windows(ver. 1903) 10 Dell 9020 desktop.
1. This computer is part of a domain
2. I have mapped several UNC (to the servers) drives from M to P
3. All of the drives function properly with the exception of the M drive
4. After mapping the M drive ( have tried both with an IP Address and a Computer Name) the drive functions properly. I can view the contents of the drive.
5. HOWEVER, each time the computer is restarted the M drive is disconnected (I cannot see the drive in Windows explorer).
6. All the other drives continue to function properly.
7. After the computer has restarted I can map the M drive again and it functions properly until restart.
Notes: a. I click to reconnect on restart
b. The M drive is mapped to a folder that goes to an Accounting program (in other words if the M drive is disconnected the Accounting program does not open.
c. Other computers on the network are able to use the M drive successfully. It is only one computer.
d. I have used the netuse command "net use x: /delete" followed by "net use x: \\server\share" however the drive does not show in Windows Explorer.
e. I have browsed but the local group policy and the startup folder for anything related to override or disconnect the M drive
Please Advice
Thanks in Advance
1. This computer is part of a domain
2. I have mapped several UNC (to the servers) drives from M to P
3. All of the drives function properly with the exception of the M drive
4. After mapping the M drive ( have tried both with an IP Address and a Computer Name) the drive functions properly. I can view the contents of the drive.
5. HOWEVER, each time the computer is restarted the M drive is disconnected (I cannot see the drive in Windows explorer).
6. All the other drives continue to function properly.
7. After the computer has restarted I can map the M drive again and it functions properly until restart.
Notes: a. I click to reconnect on restart
b. The M drive is mapped to a folder that goes to an Accounting program (in other words if the M drive is disconnected the Accounting program does not open.
c. Other computers on the network are able to use the M drive successfully. It is only one computer.
d. I have used the netuse command "net use x: /delete" followed by "net use x: \\server\share" however the drive does not show in Windows Explorer.
e. I have browsed but the local group policy and the startup folder for anything related to override or disconnect the M drive
Please Advice
Thanks in Advance
ASKER
I am sorry to say this net use command did not work. I even tried the following command
net use M: \\<path>\folder /user:<user> <password> /persistent:yes
which did not work either. When I run the command the mapped drive does appear. However, when I do a restart the drive disappears.
net use M: \\<path>\folder /user:<user> <password> /persistent:yes
which did not work either. When I run the command the mapped drive does appear. However, when I do a restart the drive disappears.
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ASKER
Yes, I have tested a different drive letter N:
This drive letter functions properly(as do all the other drive letters I have mapped). The only problem with using a different drive letter is the software does not open (license issue). I am looking at the possibility the drive letter M is referenced in the preferences for this software.
I will check on the regedit entry.
This drive letter functions properly(as do all the other drive letters I have mapped). The only problem with using a different drive letter is the software does not open (license issue). I am looking at the possibility the drive letter M is referenced in the preferences for this software.
I will check on the regedit entry.
ASKER
Nothing is referenced in:
-> HKEY_LOCAL_MACHINE\SYSTEM\ MountedDev ices ->
-> HKEY_LOCAL_MACHINE\SYSTEM\
ASKER
I tested this issue across 2 other user profiles on the same computer. The issue is not user-specific. On each profile after creating the mapped drive with the drive letter M after restart the mapped drive disappears.
Can you confirm that there is no GPO policy or logon script that deletes M: drive?
Run in CMD: mountvol /r -> then map the M: drive -> reboot.
Any change? If not...
HKEY_CURRENT_USER\Network -> Create a new registry key named "M" -> create all required DWORDs and strings (copy values from the other Key)
HKEY_CURRENT_USER\Software \Microsoft \Windows\C urrentVers ion\Explor er\MountPo ints2 -> delete M if you find it
Then reboot. Any change?
Run in CMD: mountvol /r -> then map the M: drive -> reboot.
Any change? If not...
HKEY_CURRENT_USER\Network -> Create a new registry key named "M" -> create all required DWORDs and strings (copy values from the other Key)
HKEY_CURRENT_USER\Software
Then reboot. Any change?
You can create a logon script or apply a GPO policy that will map just the M drive at logon.
ASKER
Sorry for the delay. I ended up using a different drive letter. I then had to change all the references from the old drive letter to the new drive letter in the Finance software.
I am good to go now.
Thanks for the help and suggestions.
I am good to go now.
Thanks for the help and suggestions.
I am glad you found a workaround.
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