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Cannot show some printers in remote desktop PC

Medium Priority
Last Modified: 2020-02-23
Hi Expert

We are using remote desktop to connect from a Windows PC 7 to another Windows PC 7 or 10 in a site-to-site VPN.  

We want the remote PC can make print to a local PC. However, it is interesting only some printer can show in remote PC (with redirect wording), e.g. Xerox photocopier. For the one we need, it cannot show . The printer model is Canon MF635cx.

I have tried to share it, show in directory... but no luck.

Any suggestion?

Thanks a lot
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Technology and Business Process Advisor
Most Valuable Expert 2013

Install the drivers locally on the system where you need it connected; if the Windows doesn't have the correct driver for the printer, it may not translate through the RDP connection.  If you have VPN working, then connect to it by browsing the machine it's shared off of.  That should install the necessary driver.