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Power BI: Refresh Failed...Invalid Credentials

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Hi:

The above screenshot shows that the Power BI refresh (both manual and scheduled) failed due to invalid credentials.  We have tried changing credentials and other properties but to no effect.

As you can tell, the two connections are represented by shared paths to Excel spreadsheets.  And, these spreadsheets pull data from a SQL view successfully.

This virtual machine from which this screenshot was taken pulls data from the box that has a personal gateway installed.  But, the virtual machine itself does not have a personal gateway installed.

What is the remedy for this?

Thank you!

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Sharmal Butler
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I am still fairly new at Power BI myself, so I am not sure if I can be of much help



Perhaps if they don't need to use "enterprise gateway" they could possibly try configuring the dataset to use "Connect directly" in the dataset setting page.

Steps for this is to go to dataset settings in Power BI service, choose Connect Directly instead of gateway, then enter credentials for data sources.
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The end user changed his credentials and was able to refresh, then.
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