Avatar of Software Engineer
Software Engineer

asked on 

Power BI: Refresh Failed...Invalid Credentials

User generated image

The above screenshot shows that the Power BI refresh (both manual and scheduled) failed due to invalid credentials.  We have tried changing credentials and other properties but to no effect.

As you can tell, the two connections are represented by shared paths to Excel spreadsheets.  And, these spreadsheets pull data from a SQL view successfully.

This virtual machine from which this screenshot was taken pulls data from the box that has a personal gateway installed.  But, the virtual machine itself does not have a personal gateway installed.

What is the remedy for this?

Thank you!

Software Engineer
Power BIVirtualizationSoftwareSpreadsheetsMicrosoft SQL Server

Avatar of undefined
Last Comment
Software Engineer
Avatar of Vivette
Flag of United States of America image

I am still fairly new at Power BI myself, so I am not sure if I can be of much help

Perhaps if they don't need to use "enterprise gateway" they could possibly try configuring the dataset to use "Connect directly" in the dataset setting page.

Steps for this is to go to dataset settings in Power BI service, choose Connect Directly instead of gateway, then enter credentials for data sources.
Avatar of Software Engineer
Software Engineer


The end user changed his credentials and was able to refresh, then.
Avatar of Software Engineer
Software Engineer

Blurred text
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Microsoft SQL Server
Microsoft SQL Server

Microsoft SQL Server is a suite of relational database management system (RDBMS) products providing multi-user database access functionality.SQL Server is available in multiple versions, typically identified by release year, and versions are subdivided into editions to distinguish between product functionality. Component services include integration (SSIS), reporting (SSRS), analysis (SSAS), data quality, master data, T-SQL and performance tuning.

Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews


IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo