Tammu
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Elementor WordPress Plugin Error this.config.initial_document.urls is undefined
I am using Elementor plugin with WooCommerce in WordPress and since updating the plugin to latest version 2.9.2, The plugin stopped working. When I click on edit with Elementor it forces me to enable safemode and this is the error it logs in the debug logs
I have tried to reach out the plugin developer but no response from them at all as this a free plugin so comes with no or limited support.
I am hoping if someone from the Experts Exchange community can advise in how to fix this error.
Thanks and appreciate it
[error X 2][/wp-content/uploads/elementor/editor.min.js:7:49075] this.config.initial_document.urls is undefined I have tried to reach out the plugin developer but no response from them at all as this a free plugin so comes with no or limited support.
I am hoping if someone from the Experts Exchange community can advise in how to fix this error.
Thanks and appreciate it
Sometimes these things happen because of a conflict with another plugin, or an incompatible PHP version running on your hosting server, or an incompatible version of WordPress core.
What version of WordPress are you using? What PHP version are you running?
ASKER
Thank you both for replying. Below is the log from Elementor
== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: MariaDB Server v10.3.22
PHP Version: 7.2.27
PHP Max Input Vars: 3000
PHP Max Post Size: 128M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected
== WordPress Environment ==
Version: 5.3.2
Site URL:
Home URL:
WP Multisite: No
Max Upload Size: 64 MB
Memory limit: 768M
Permalink Structure: /%postname%/
Language: en
Timezone: 0
Debug Mode: Active
== Theme ==
Name: foa
Version: 1.0.2
Author:
Child Theme: Yes
Parent Theme Name: Yena
Parent Theme Version: 1.0.2
Parent Theme Author: LA Studio
== User ==
Role: administrator
WP Profile lang: en
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36
== Active Plugins ==
Elementor
Version: 2.9.2
Author: Elementor.com
Envato Market
Version: 2.0.3
Author: Envato
LA-Studio Core
Version: 2.0.5
Author: LA-Studio
LA-Studio Header Builder
Version: 1.1.2
Author: LA-Studio
Slider Revolution
Version: 6.2.1
Author: ThemePunch
WooCommerce
Version: 3.9.2
Author: Automattic
WooCommerce Authorize.Net Gateway
Version: 3.2.1
Author: SkyVerge
WooCommerce Checkout Field Editor
Version: 1.5.29
Author: WooCommerce
WooCommerce TM Extra Product Options
Version: 4.9.12.1
Author: themeComplete
WooCommerce TM Extra Product Options Weight addon
Version: 1.0.4
Author: themecomplete
WooCommerce USPS Shipping
Version: 4.4.37
Author: WooCommerce
WPForms
Version: 1.5.8.2
Author: WPForms
Yena Package Demo Data
Version: 1.0.1
Author: LA Studio
Yoast SEO
Version: 13.1
Author: Team Yoast
Yoast SEO: WooCommerce
Version: 12.6
Author: Team Yoast
== Must-Use Plugins ==
Elementor Safe Mode
Version: 1.0.0
Author: Elementor.com
installatron_hide_status_test.php
Version:
Author:
== Log ==
JS: showing 1 of 1JS: 2020-02-25 22:21:59 [error X 2][/wp-content/uploads/elementor/editor.min.js:7:49075] this.config.initial_document.urls is undefined I see it's the Pro version that has the latest version number of v2.8.4. The latest free version is v2.9.2.
Do you have a copy of the previous version you were using? Reverting the plugin back to the previously installed version is probably a low effort option. The problem may resolve itself later when a new release becomes available.
ASKER CERTIFIED SOLUTION
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Either way, Elementor must fix their code, so an Elementor support ticket is required.