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Customer forgot domain administrator password on a Windows 2012 R2

Last Modified: 2020-02-27
Customer forgot Domain Controller admin password.
This is a Windows 2012 R2 and I have tried just about all the documentation found in the internet on how to reset the admin password using the same windows version dvd and going thru the DOS prompt replacing the utilman.exe and of course this does not work because I don't have access to this root drive and folder.

Currently this is a Proliant MicroServer Gen8, 2 of 1TB hard drives sitting on a Raid 1.

I have also tried to even try to reinstall Windows Server 2012 R2 and the DVD does not detect the raid. This is all problematic for me.
Please advise.
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