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Carlo
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Customer forgot domain administrator password on a Windows 2012 R2

Customer forgot Domain Controller admin password.
This is a Windows 2012 R2 and I have tried just about all the documentation found in the internet on how to reset the admin password using the same windows version dvd and going thru the DOS prompt replacing the utilman.exe and of course this does not work because I don't have access to this root drive and folder.

Currently this is a Proliant MicroServer Gen8, 2 of 1TB hard drives sitting on a Raid 1.

I have also tried to even try to reinstall Windows Server 2012 R2 and the DVD does not detect the raid. This is all problematic for me.
Please advise.
Windows OSWindows Server 2012Storage Hardware

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Carlo

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
andyalder

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M A

Carlo

ASKER
MAS - I have already tried all of your links prior to coming here and posting this question, NONE work.

Andyalder - I will try your advise and see if that works. So this option only gives me the Windows driver but what will this allow me to do? To see the C:\ drive?
andyalder

Yes, when booted from DVD get a command prompt and use drvload <path> and it will install the driver so you can see C: drive although I think it is labeled D: when booted from DVD.
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William Peck
Carlo

ASKER
That would be great. If so, then I can possibly delete the utilman.exe that way to reset the password. I will try it and let you know. Thanks.
Carlo

ASKER
Thanks Andyalder, that definitely helped. I was able to reinstall the OS. The operation went smooth.