Link to home
Start Free TrialLog in
Avatar of Carlo
CarloFlag for United States of America

asked on

Customer forgot domain administrator password on a Windows 2012 R2

Customer forgot Domain Controller admin password.
This is a Windows 2012 R2 and I have tried just about all the documentation found in the internet on how to reset the admin password using the same windows version dvd and going thru the DOS prompt replacing the utilman.exe and of course this does not work because I don't have access to this root drive and folder.

Currently this is a Proliant MicroServer Gen8, 2 of 1TB hard drives sitting on a Raid 1.

I have also tried to even try to reinstall Windows Server 2012 R2 and the DVD does not detect the raid. This is all problematic for me.
Please advise.
ASKER CERTIFIED SOLUTION
Avatar of Member_2_231077
Member_2_231077

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Carlo

ASKER

MAS - I have already tried all of your links prior to coming here and posting this question, NONE work.

Andyalder - I will try your advise and see if that works. So this option only gives me the Windows driver but what will this allow me to do? To see the C:\ drive?
Avatar of Member_2_231077
Member_2_231077

Yes, when booted from DVD get a command prompt and use drvload <path> and it will install the driver so you can see C: drive although I think it is labeled D: when booted from DVD.
Avatar of Carlo

ASKER

That would be great. If so, then I can possibly delete the utilman.exe that way to reset the password. I will try it and let you know. Thanks.
Avatar of Carlo

ASKER

Thanks Andyalder, that definitely helped. I was able to reinstall the OS. The operation went smooth.